Privacy Policy

Protecting your privacy online is important. This Privacy Policy will inform you of the practices the Bureau de la sécurité privée (‘BSP’) put into place to ensure the privacy of your personal information.

Transmission of Personal Information

BSP undertake to protect the confidentiality of your personal information. If you choose to communicate personal or confidential information to us by using one or another of the transmission forms available, we will gather and use this information solely to execute our mandates. Only the employees authorized to use this information within the context of their work may take cognizance of it, and only when it is required in the performance of their duties. We do not keep this information longer than necessary, and we make every effort necessary to ensure its security. We will not communicate your personal information to any other party without your authorization unless the law requires or authorizes it.

Responsible of Access to Documents and of the Protection of Personal Information

The Act respecting Access to documents held by public bodies and the Protection of personal information gives you the right:

  • to the privacy of your personal information
  • to be informed of and to consult your personal information 
  • to have information corrected, if it is incomplete or inexact or if releasing it or keeping it on file is not authorized by the Act. 

To exercise these rights or if you have any comment you want to address the BSP regarding this Privacy Policy, you can send a request, by regular mail, by fax or by email, to:

Me Isabelle F. LeBlanc
The person in charge of access to documents and of the protection of personal information
Bureau de la sécurité privée
1611 Crémazie Boulevard East, Suite 500
Montréal (Québec) H2M 2P2 
Fax: 514 748-0002, Email :

If you need more information regarding the request for information, you may consult the section « Acces to information ».


Cookies are files saved by a Web server on your computer. Our cookies contain no confidential information. They enable us to suggest content to you that is likely to interest you and make your visit more pleasant and friendlier. Only information that cannot identify you in any way is automatically exchanged between your computer and our server. This information enables us to transmit data to you in a format compatible with your computer and to gather statistics on the use of our site. We use cookies to make navigating our site easier, not to collect personal information about you. You can deactivate cookies in your browser at all times. However, doing so could deactivate some of the features on our Web site.

Information Used for Technological or Statistical Purposes

When you access to, your computer automatically exchange data with our server without your intervention. Most of the information transmitted between computers does not make it possible to verify your identity. Such information is collected because of the technical requirements of Web-based services. Some information, such as a list of the pages visited on our Web site, are used for statistical purposes.

Protection of Your Personal Information

The BSP has implemented strict measures for security and confidentiality of personal information that is routed by its site. No personal information is collected on our Web site without your consent. We use the same privacy rules for email and for regular mail.

BSP use the communication protocol HTTPs, a secure encryption technique on its entire website, which provides bidirectional encryption of communications between and server and you. The content exchanges in the communication are encrypted during its transmission and decrypted at its reception.

Use of Our Online Services

The BSP had delivered you a licence? You may consult your confidential data through the online services, by consulting the web page “My account”.
When using our online services, you must provide us with personal information which will allows us to verify your identity and therefore to ensure the confidentiality of your information. To access your account, you must provide us with your licence’s number and your personal identification number (PIN).
It is your responsibility to preserve the confidentiality of your PIN. Do not divulge it to anyone, as the privileges linked to it belong to you alone.

Links to Other Sites

Our site contains links to certain other agencies of the Quebec Government and a few other private sources. Hyperlinks to other sites are offered for your convenience.

The exchange of information through these other sites are not subject to our privacy policy, but to the privacy policy of the site you are visiting, if any. The BSP in no way endorses or condones the content or practices of these sites, nor can it be held responsible for them, notably with regard to protection of personal information and privacy. We therefore recommend you to consult the privacy policy applicable to the website visited.


The BSP makes every possible effort to ensure that the information on its website is accurate, complete, and up to date. However, the BSP reminds users that the official versions of statutes, regulations and other official documents take precedence over the website. And the visitors should refer to it if needed.

Logging Off

We strongly suggest that you lock your work station and log off when you are finished or if your work station is left unattended. A non-authorized user could access your files or could perform malicious actions on your behalf if your computer is accessible.