Agency representative

Every agency must appoint a representative for the purposes of the PSA and its regulations. The representative is the person authorized to deal with BSP on behalf of the agency. This person receives all communications from BSP addressed to the agency.

The representative must be appointed by the owner, a member of the board of directors or a partner of the agency. In the case of a self-employed person or a company with a sole shareholder and director, this person may, as an exception, appoint himself/herself representative.

The person appointed representative must, at all times:

  • Be 18 or over
  • Have never been found guilty of a criminal offence related to private security, unless the representative has obtained a pardon
  • Be of good moral character, i.e., behave in accordance with society’s moral and social values

To determine whether an appointed representative meets the last two criteria, BSP must send his/her personal information to Sûreté du Québec (SQ) so that it can perform a security check. SQ will then inform BSP of the results of its investigation and give its opinion as to whether the criteria have been met.

Upon receipt of this information, BSP will determine whether the appointed representative meets the criminal history and moral character criteria. 

Information Guide for Agency Representatives: Mandatory reading

Representatives must read the Information Guide for Agency Representatives within six months of being appointed. This guide is the mandatory training provided by BSP to familiarize representatives with their role, the PSA, its regulations, and the obligations associated with an agency licence.


Specific obligations

When a representative sign the declaration on the agency licence application form, he/she declares to be  aware of its obligations as representative and of the agency’s obligations. Familiarize yourself with them now!  

Change of representative

Your business wants to change its representative?

You may request this change at any time. To do so, simply send us the Change of Representative form, duly completed and signed by an owner, administrator or a partner of the agency. 

BSP will need to ensure that the new representative meets the abovementioned conditions before approving the change.